About Company : InterGlobe Technologies (IGT), is a leading global pure-play Travel Technology organization, providing integrated services and solutions to travel corporations worldwide in the areas of Information Technology (IT), Business Process Management (BPM) and Digital. IGT’s service offerings cover the entire business operations & technology spectrum of the travel and hospitality domain. IGT employs more than 10‚000 travel experts globally with 100% focus on travel domain, providing services to Airlines, Travel Management Companies, Online Travel Agencies, Travel Technology Companies, Hotels, Railways, Airports, Cruises, Car Rental and Logistics.
Job Title : Email Support Executive
Location : Gurgaon
Job Description :
- Handling of post-travel emails and enquiries from passengers on behalf of the airline via e-mail/calls
- The service will be provided according to airline Customer Care Policy and legal air transport law
- Helping customer in pre/post queries related to airline booking, Amendment or any change, Fresh booking, Cancellation, Refunds etc
- All emails should be processed within defined service levels and each email should get minimum passing C-SAT scores on questionnaire sent to customers along with clearing quality checks
Qualification : Any Graduate
Work Experience : 0 – 2 Year
Walk-In Date : 05th Mar – 12th Mar 2019
Time : 12:00 PM
Venue : InterGlobe Technologies
InfoTech Centre, 3rd Floor, Sector 21
14/2 Old Delhi Gurgaon Road Dundahera
Gurgaon – 122016
Apply : Walk-In
Contact Person : Meenakshi Ghildiyal – 0124-4587309