About Company : Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world.
Job Title : Process Executive
Location : Pune
Job Description :
- Develop a complete understanding of the Procedures
- 100% Process adherence to transaction processing timelines
- Adhere to audit compliance ( SAS 70, SOX, Statutory Audit) of all processes as laid out in process documentation
- Ensure process guidelines are followed and met as documented
- Set productivity /Quality benchmark
- Adhere to shift handover processes
- Raise process related issues / concerns on time with process and team leads
- Ensure to meet all Statistical, Financial and TAT metrics
- Stay updated with the process knowledge / changes refer to knowledge updates/ repositories to effectively process transactions
- Adhere to security practices set by organization
- Provide updates and submit reports related to own area of work
- Complete transaction / calls volumes in queue within specified Turn Around Time
- Respond to data requests
- Perform administrative duties which includes maintaining accurate records of information regarding received claims/treatment requests
- Record data relating to production statistics, enduser related notes, etc as appropriate
Qualification : BE / BTech / MCA
Work Experience : Fresher
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