CGS Off Campus Recruitment 2020 For Associate Technical Support Engineer

CGS Off Campus Recruitment 2020 : CGS Off Campus Recruitment 2020 For Associate Technical Support Engineer. B.E / B.Tech candidates can apply. The detailed eligibility and application process are given below.

About Company : We are an applications, enterprise learning and business process outsourcing company that supports our clients’​ most fundamental business activities. Working hand-in-hand with clients in the world’s most admired companies, we develop powerful, hard-working solutions that strengthen and fortify the fundamental business processes that empower them to take on present and future challenges and opportunities.

Job Title : Associate Technical Support Engineer

Location : Hyderabad

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Job Description :

  • Knowledge of OS (XP, Win 8, Win 10) & Standard Application – Installation, configuration & Troubleshooting.
  • Experience on hardware troubleshooting, installation, configuration.
  • In depth knowledge of desktop operating systems and Microsoft office products(MS office 2007, 2010, 2013).
  • Knowledge of Installation and troubleshooting Network Printers ,scanners, Antivirus and VPN clients.
  • Basic Networking knowledge (connecting switches / routers, Access points and should be able to help network team while configuring them).
  • SLA Management & Good knowledge of IP addressing.
  • Address user tickets regarding hardware, software and networking.
  • Maintain computer peripheral devices and all inventory.
  • Knowledge of Patches installation – User End (from SCCM / WSUS Server).
  • Good knowledge of Domain environment – AD (User creation & policies).
  • Knowledge in DNS & DHCP (IP Scope) & Remote-control tools, End user interaction.
  • Knowledge of type of Data backup & applications. Desktop, Laptop & server issues.
  • Network Protocols (TCP/IP, http, UDP, etc….)

Responsibilities :

  • Assist & respond to technical and customer queries.
  • Ensure all contacts are documented using the tracking tool.
  • Ensure customers are satisfied with services offered.

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Qualification : B.E / B.Tech

Work Experience : 0 – 2 Year

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How to Apply for CGS Off Campus Recruitment 2020?

Interested and Eligible candidates can apply for this drive online by using the link below.

Apply : Click Here