CGS Off Campus Recruitment 2020 : CGS Off Campus Recruitment 2020 For Associate Technical Support Engineer. B.E / B.Tech candidates can apply. The detailed eligibility and application process are given below.
About Company : We are an applications, enterprise learning and business process outsourcing company that supports our clients’ most fundamental business activities. Working hand-in-hand with clients in the world’s most admired companies, we develop powerful, hard-working solutions that strengthen and fortify the fundamental business processes that empower them to take on present and future challenges and opportunities.
Job Title : Associate Technical Support Engineer
Location : Hyderabad
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Job Description :
- Knowledge of OS (XP, Win 8, Win 10) & Standard Application – Installation, configuration & Troubleshooting.
- Experience on hardware troubleshooting, installation, configuration.
- In depth knowledge of desktop operating systems and Microsoft office products(MS office 2007, 2010, 2013).
- Knowledge of Installation and troubleshooting Network Printers ,scanners, Antivirus and VPN clients.
- Basic Networking knowledge (connecting switches / routers, Access points and should be able to help network team while configuring them).
- SLA Management & Good knowledge of IP addressing.
- Address user tickets regarding hardware, software and networking.
- Maintain computer peripheral devices and all inventory.
- Knowledge of Patches installation – User End (from SCCM / WSUS Server).
- Good knowledge of Domain environment – AD (User creation & policies).
- Knowledge in DNS & DHCP (IP Scope) & Remote-control tools, End user interaction.
- Knowledge of type of Data backup & applications. Desktop, Laptop & server issues.
- Network Protocols (TCP/IP, http, UDP, etc….)
Responsibilities :
- Assist & respond to technical and customer queries.
- Ensure all contacts are documented using the tracking tool.
- Ensure customers are satisfied with services offered.
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Qualification : B.E / B.Tech
Work Experience : 0 – 2 Year
How to Apply for CGS Off Campus Recruitment 2020?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply : Click Here